Privacy at the University of Sydney Vietnam Institute
- This page sets out information about how the University of Sydney Vietnam Institute (the Institute) deals with personal information (also known as personal data) and the rights of the individual.
- The Institute works closely with the University of Sydney (University). To read about how the University deals with personal information please access the University’s privacy statement available on its website.
- Institute Staff should refer to the Institute's staff Employee Handbook for more information on personnel data.
- For all enquiries about privacy, please email info@sydneyvietnaminstitute.org
Reporting a breach to an Institute system
If you are concerned that an Institute system may have been breached, contact the University ICT helpdesk immediately on +61 2 9351 2000 (select 2 for ICT) or ict.support@sydney.edu.au.
Institute Website Privacy Collection Statement
The Institute is committed to protecting your privacy.
We will manage your personal information as required by the applicable laws (including Decree No. 13/2023/ND-CP dated 17 April 2023 on Personal Data Protection).
Our website privacy statement applies to the personal information we collect from you when you visit or interact with the Institute’s website sydneyvietnaminstitute.org (‘our website’).
Summary
This statement describes the types of information we collect, use and share through our website, how to access or amend your information, how to enquire or make a complaint about our handling of your information, and how to opt-out of certain processing of your information by our service providers.
What is personal information?
Personal information is any information that identifies you.
Information we collect about you
When you visit our websites, we will collect personal information about you in several ways.
We may ask you to provide personal information to us when you submit an enquiry, subscribe to our information service, update your contact details or provide website feedback.
In some circumstances, we will ask you to use a third party to provide us with information, such as where you register for one of our events. Please see the information below about links to external websites.
The types of personal information we may ask you to provide include your name, contact details and other relevant information.
When you use our website, we collect certain information about you using cookies or other automated means (such as proxy or server logs).
Cookies are small text files that are stored on your computer, mobile device or other web enabled device when you visit the sydneyvietnaminstitute.org website. Cookies allow us to “remember” your actions or preferences over a period of time, or they may contain data related to the function or delivery of our website. We also use the term “cookie” to describe similar technologies such as pixels or tags.
You can control how websites use cookies by configuring your browser’s privacy settings. Note that if you disable cookies entirely, our website may not function properly.
We use cookies in the following ways:
- To record the areas of the website that you have visited, time spent browsing, as well as any action taken on-site. The Institute uses this information to help make the website more user friendly, develop our website design and to continuously improve the quality of the service we provide.
- Remembering your preferences on our website or where you left off in your last use of the website
- Understanding your interests so we can provide you with more relevant content on-site through personalisation
- Understanding your behaviour and interests in order to provide relevant advertising to you on other websites
How we use your information
We will use your personal information for the purpose for which we collected it or a directly related purpose.
We may ask you to provide personal information when you complete our online forms, such as when you submit an enquiry, application, register for an event or update your contact details. We will use the information you submit to process your request.
We may also use the information you provide on our online forms for business and learning analytics purposes. We do this to help us make better decisions about our operations, services and community engagement.
We will also use the information you submit on our website forms to provide additional content that may be relevant to you.
We use the information we collect through cookies to deliver the basic functionality of our websites, as well as to monitor and improve website performance.
We also use information collected via cookies to personalise content on our websites for you, and may also use remarketing cookies, such as through Google and Facebook, to show advertisements when you visit other websites based on your prior visits our websites.
We use software insights tools to collect anonymous information about user interaction with our webpages and content for the purpose of improving your user experience and our websites.
Who we share your information with
We will share your personal information with third parties in certain circumstances.
The Institute is part of the University of Sydney network. We may disclose your personal information to the University’s support teams for the purposes of enabling the operation of our website and providing support for the Institute's operations and activities.
The Institute and the University may engage consultants and contractors to provide assistance with the services. Contracted service providers are bound by the University’s privacy and security requirements. We disclose personal information to our consultants and contractors only to the extent required by them to provide the contracted service.
The Institute and the University may engage external service providers to host and support our website, and as such these service providers will have access to personal information collected through our websites. Our external service providers are bound by the University’s privacy and security requirements.
The Institute and the University may use digital engagement platforms to personalise the content on our websites and to conduct tailored marketing activities. We enable the operators of these platforms to collect information about your use of our websites for that purpose.
We use the digital re-marketing platforms to provide website visitors with relevant advertisements through third parties such as Facebook and Google.
We also use third-party providers to deliver personalised content to you on our websites, including content relevant to the country you are accessing our websites from.
If you have registered for an event through our websites, we will share your personal information with the event service provider for the purpose of registering and facilitating your attendance.
Personal information retention
Unless otherwise allowed by applicable laws, we may process your personal information as from your consent and the processing shall end upon one of the following circumstances:
(i) We have accomplished the processing purposes;
(ii) The storage of personal information is no longer necessary for our operations;
(iii) We are dissolved, no longer operate/declare bankruptcy/or terminate our business activities in accordance with the law; or
(iv) You request the termination of processing activities of your personal information.
How we store and secure your information
The Institute has security measures in place to safeguard personal information from misuse, and unauthorised access, use, modification or disclosure.
Despite our effort in utilizing appropriate and reasonable measures to protect your personal information in accordance with the applicable laws, there remains a possibility of cybersecurity breaches or data theft. Upon occurrence of such incidents, we shall put it best effort inendeavour to minimise minimizing the damages and coordinate with the competent authority for proper appropriate remedies.
Links to external websites
Our website may include links to several external websites operated by third parties. This privacy statement does not apply to external websites, and we recommend that you read the privacy information on those websites to understand how the owner or operator will handle your personal information.
We are not responsible for monitoring and reviewing content of external websites, nor do we endorse, approve or recommend the content, owners or operators of websites and applications available through this website.
How you can access and correct your information
Under applicable privacy laws, you may have the right to request access to and correct any personal information concerning you held by the Institute. You are also entitled to other rights as specified by the applicable privacy laws.
The most notable rights includinginclude:
to restrict or object to our handling of your personal information;
to withdraw your consent to our handling of your personal information at any time;
to object to direct marketing (including any profiling) at any time;
to the erasure of your personal information, if we no longer have lawful basis to handle it;
to claim damages; and
for self-protection.
How to make a complaint about our handling of your information
You have the right to complain if you think the Institute has breached your privacy in the way it has handled your personal information. Complaints, also known as applications for internal review, should be made in writing within six months from when you first become aware of the breach.
For further Information about making a complaint, contact info@sydneyvietnaminstitute.org.